Frequently Asked Questions
Everything you need to know about your journey to radiance.
Are your products cruelty-free and vegan?
Yes, Truth and Beauty is committed to ethical standards. All our products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for opened products?
We want you to love your skin. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund or store credit.
Are your formulations safe for sensitive skin?
Our products are dermatologist-tested and formulated with clean, non-irritating ingredients. However, we always recommend performing a patch test before full application.
How can I track my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer professional or bulk discounts?
We currently offer a Pro Program for certified makeup artists and estheticians. Please contact our support team with your credentials to apply for exclusive pricing.